Service · Importer of record

Importer of record in Vietnam for health and beauty brands

Supplements and cosmetics can only be imported into Vietnam by a company registered here. We act as your importer of record: we hold the registrations, clear customs, apply Vietnamese sub-labels and keep your products compliant, while you keep full ownership of your brand.

  • Registrations held for you
  • Customs clearance
  • Compliance after launch
Checking imported health products against a tablet in a bonded warehouse

What is included

Your legal presence for imports in Vietnam

One partner takes responsibility for your products from registration to the warehouse.

Registrations held for you

Supplement declarations and cosmetic notifications are filed and held under our company with your authorisation.

Customs clearance

We file the customs declaration, pay duties and VAT, and handle any inspection at the border.

Document check before shipping

We check invoices, packing lists and certificates of origin so they match the registrations and labels.

Vietnamese sub-labels

We apply compliant sub-labels before the goods are put on sale.

Storage and delivery

We store your stock and deliver to distributors, retailers or e-commerce fulfilment.

Brand ownership stays with you

Our agreement sets out that the brand, content and registrations are used only for your products.

How it works

IOR or full distribution

Some brands only need a legal importer and sell through their own partners. Others want us to import and also distribute. We offer both, under a clear written agreement.

Either way, you get one point of contact who knows your products and documents.

  • IOR only: registration, import and compliance
  • IOR plus distribution: we also sell through our channels
  • Transparent fees agreed before the first shipment

Before the first shipment

  1. 1
    Registration or notification

    Supplement declaration receipt or cosmetic notification number.

  2. 2
    Commercial documents

    Contract, invoice and packing list that match the registration.

  3. 3
    Certificate of origin

    To claim preferential duty under EVFTA, ATIGA or other agreements.

  4. 4
    Labels

    Original label showing name, origin and manufacturer.

  5. 5
    Logistics plan

    Air or sea freight under agreed Incoterms.

Read more: Import and customs clearance guide.

Process

From agreement to stock in Vietnam

  1. 01

    Agreement

    We agree the scope, fees and responsibilities.

  2. 02

    Registration

    We register or notify each product.

  3. 03

    Shipment

    We check documents and plan freight.

  4. 04

    Clearance

    We clear customs and pay duties and VAT.

  5. 05

    Ready to sell

    We label, store and deliver your stock.

Why brands choose us as their IOR

  • Specialised in supplements and cosmetics since 2019
  • Registrations, customs and labelling handled by one team
  • Can also distribute through retail and e-commerce channels
  • Offices and fulfillment warehouses in France, the US and the UK
team lucas portrait 400team elva portrait 400team long portrait 400Talk directly to our team

Free checklist

Vietnam market entry checklist for supplement and cosmetics brands

Products, documents, registration, labels, import, marketing and partner terms in one list you can save as PDF.

Open the checklist

FAQ

Frequently asked questions

What is an importer of record?

The importer of record is the company legally responsible for importing goods into Vietnam: it holds the registrations, files the customs declaration and pays duties and taxes.

Do we lose control of our brand?

No. The brand, trademarks and product content remain yours. Our agreement limits the use of registrations to your products.

Can we change distributor later?

Yes. The agreement sets out how registrations are handled if the cooperation ends, so you can plan ahead.

Do you handle e-commerce orders too?

Yes. We can supply marketplace stores and fulfil orders in Vietnam.

Get started

Tell us about your first shipment

    What happens next

    1. 1
      We review your products

      Category, documents and current registrations.

    2. 2
      You receive a proposal

      IOR scope, fees, timeline and logistics plan.

    3. 3
      We prepare the first shipment

      Registration, documents and freight booking.

    Prefer email? Write to Mr.Lucas@hoangbaominh.com.